Reference

The Legal Ground Your Account Stands On

Every rule you agree to with 777kora sits on this single page — how your account gets opened, how your wallet moves through bKash, Nagad or Rocket, and who you contact the moment something needs fixing.

Account rulesWallet termsData handlingCricket marketsContact path
777kora The Legal Ground Your Account Stands On
REACHING OUR TEAM

How To Reach Us About Legal Questions

When something on this page looks wrong, you should not have to guess who to ask. Every message routes to one team that handles account, wallet and privacy questions together, so you are not bounced between departments. Start from the help menu inside your signed-in account — your ID attaches itself and we can see the exact clause you are reading. If the account is already closed, write from the same email you registered with so we can match the record.

In-Account Help Sign in, tap the help icon and pick the legal category. Your account ID travels with the message, so we open the right record without asking you to repeat anything you have already told us.
Live Chat Chat suits a quick question about a clause you are reading. Quote the section heading and say what looks unclear. We reply in plain English and follow up by message if the answer needs a second check.
Written Requests For a copy of your data or a correction, send a written request from the email registered on the account. We confirm ownership first, then reply in writing once the change has actually been made.
DATA AND ACCESS

How We Handle Your Account Data

Your data does what your account needs and nothing beyond that. We log you in with a one-time code sent to your phone, tie the session to that device, and drop it when you sign out or switch phones. Payment records from bKash, Nagad or Rocket are stored against your account so a disputed transfer can be traced back. None of it is permanent by default: we hold what the account and the audit period require, then remove or anonymise the rest.

Sign-In Checks

Each new device needs a one-time code sent to your phone before the session opens. Old sessions drop out, which is why a login you do not recognise is worth reporting straight away.

Cookies And Sessions

Cookies keep you signed in between taps and remember your language choice. They never hold your wallet PIN. You can clear them from your browser settings, though you will have to log in again afterwards.

How Long We Keep Records

Account details stay while the account is open. Wallet and payment records stay for the audit period that follows, because a bKash, Nagad or Rocket transfer can be queried long after it clears.

Asking For Changes

You can ask to see, correct or remove what we hold. Send the request from your registered email, complete the verification step, and we confirm in writing once it is done.

Questions You Ask About Our Terms

These are the points that come up most often: who can hold an account, what we keep from a wallet transfer, and how to get a copy of your own records. If yours is not listed here, send it through the help menu. When an answer changes for everyone rather than one person, we rewrite the wording on this page instead of leaving an old version live.

It applies to your account, not to your location. Access depends on your local law and eligible regions, so check what is permitted where you are before you open or fund an account with us.

One account per person. Duplicate accounts, borrowed identities and shared logins can be paused or closed, and verification is how we keep your own wallet and records protected from someone else.

The reference number, the amount, the time and the status of the transfer, tied to your account. Your wallet PIN stays inside bKash, Nagad or Rocket — we never see it and never ask for it.

Send a written request from the email registered on your account, or open the help menu and pick the legal category. We verify ownership, then reply in writing once the copy is ready.

We confirm any remaining balance with you in writing, run the ownership checks, and settle it through the payment rail you used. Closure does not wipe a transfer that is still being queried.

Yes. Cricket markets, slots, live tables and crash games all run on one account under one set of terms, so the rules on identity, wallet use and verification read the same across every category.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.