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How 777kora Handles Your Personal Information

When you open an account with us, we collect certain personal details to keep your wallet and transactions secure — whether you deposit via bKash, Nagad or Rocket.

Data collected at account creationbKash, Nagad, Rocket transaction recordsCookie and device dataYour right to access or deleteBangladesh-region eligibility applies
777kora How 777kora Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data we hold, request a correction or ask us to close your account and remove your details, our support team handles those requests directly. You can reach us through live chat inside your account dashboard, by email, or via the help form on this site. We aim to acknowledge data requests promptly and work through them in order.

Live Chat Open your account dashboard and start a chat session. Our team handles data access, correction and deletion requests through this channel.
Email Support Send your data request or privacy question to our support email address listed in your account settings. Include your registered mobile number for verification.
Help Form Use the contact form on this site to submit a written privacy request. Reference your bKash, Nagad or Rocket payment method to help us locate your account.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply security measures at each stage — from the moment you enter your mobile number at registration through every bKash, Nagad or Rocket transaction you make. Account sessions are encrypted, and payment data is passed only to the relevant payment processor rather than stored in full on our systems. Here is how we approach each key area of your data.

Account Security

Your login is protected by OTP verification sent to your registered mobile number. We flag logins from unfamiliar devices and prompt re-verification before access is granted.

Cookie Use

We use session cookies to keep you logged in across pages and analytics cookies to understand which parts of the site you use. You can adjust cookie preferences in your browser settings at any time.

Data Retention

Active account data is retained while your account is open. After closure, we keep records only as long as applicable rules require, then delete or anonymise them from our systems.

Your Rights

You can request a full copy of the data we hold, ask us to correct inaccurate details, or request account deletion. Contact our support team through live chat or email to start that process.

Common Questions About Your Data and Privacy

These are the questions we hear most from people checking how their information is used on 777kora. If your question is not covered here, reach out through live chat or the help form.

We collect your name, mobile number, email address and the payment method you use — bKash, Nagad or Rocket. We also record device and session data for security purposes.

We share only the transaction details those processors need to complete your payment. We do not share your full profile or browsing history with any payment service.

Contact our support team through live chat or email and ask for a data access request. We will verify your identity using your registered mobile number before sending any records.

Yes. Submit a deletion request through live chat, email or the help form. We process deletions after verifying your identity and close the account within a reasonable period.

We retain records for a period after closure as required by applicable rules, then delete or anonymise them. We do not hold your data indefinitely once an account is closed.

We use session cookies for login continuity and analytics cookies to understand site usage. You can manage or block cookies through your browser settings without losing your account access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.